Refund Policy

At essayduenow.com, we have hire writers with expertise and experience in writing essays and other academic papers. We only believe in delivering quality custom-written papers that meets our clients’ instructions and guidelines. We also believe in meeting order deadlines no matter how urgent the order is. Our essay writing services are reliable, professional and friendly. We understand the dangers of submitting a plagiarized paper or using an AI-writing tool to write essays. These are some of the guarantees that we provide to our clients and always strive to keep our promises. In case, you are not satisfied with our services for any reason, we do provide a refund.

Cases where you qualify for a full refund

If you cancel any order that we have not assigned to any of our essay writing experts, you will qualify for a full refund. We usually assign orders we receive them on our backend, usually within 1 or 2 hours. So, you will need to cancel the order as soon as you realize that you don’t need it.
In case our academic writing experts fail to deliver a paper that meets all your instructions and guidelines, we will offer you a 100% refund. This rarely happens because we have a quality assurance team which checks every paper to ensure it meets all the quality standards before it is delivered to our clients.
If there is a technical error during the payment process which leads to multiple payments, we will promptly issue a 100% refund for the extra charges. Fortunately, multiple billing has never happened before since our essay writing service has an efficient payment processing.
If we miss your deadline by several hours, we will offer you a 100% refund without asking you any question.
We understand plagiarism is a severe academic offense you may ever commit, and essayduenow.com takes this matter seriously. So, if you receive a paper that contains significant instances of plagiarism, we will offer you a full refund.
If the quality of the paper delivered does not meet your expectations, feel free to request a revision. We usually offer unlimited free revisions. If you still feel that the quality is low after several revisions, you can request a refund. We will offer you a full refund but retain the right to use the paper.

Cases where you qualify for a partial refund

If you cancel any order that we have assigned to an expert, you will receive a 50% refund. We usually use the money we deduct to compensate the writer who worked on the order you canceled.
If we miss your deadline by few minutes or hours but you still want to use the paper, we will offer you a partial refund to compensate for the inconvenience caused. Usually, we offer you a 25% refund or a percentage relative to time your paper was delayed.
If you receive a paper that contains a few instances of plagiarism but still want to use the paper, we will offer you a 50% refund.

Cases where you will not qualify for any refund

If you place an urgent order and decide to cancel it afterwards, you will not qualify for any refund. We took urgent orders serious and start working on them immediately we receive them.
Kindly make sure that you share all the instructions, guidelines and documents when placing your order or before we assign your order. In case, you share something in the last-minute or after delivery of your paper, you will not be entitled for any refund should you request for one. We will however be willing to include the information you shared at a cost.
If you are not satisfied with the paper delivered due to personal preferences, such as differences in writing style or minor formatting issues that do not significantly affect the quality, you will not be entitled for any refund. We strive to write a paper that meets our clients’ instructions and guidelines so issues like personal preferences does not warrant a refund.
We won’t take any responsibility for actions or alterations made on the paper delivered. So, if you intentionally add plagiarized content to the paper deliver and you are subsequently caught by your professor, you will not be entitled for any refund.

Refund processing

Please contact our support team with the reason you want the refund. Our quality assurance team will investigate the issue. If your refund request is accepted, we shall initiate your refund within 48 hours. Any refund from our end will be processed electronically and money deposited to the payment method used.
If there are still questions about our refund policy or want to request a refund, contact our support team through live chat, WhatsApp or email. We shall get in touch with you as soon as we receive your question or request. If it’s a refund request, make sure you include your order number on the request.

For more information, you can contact us through:
Email: support@essayduenow.com
Website: https://essayduenow.com